loading
328 Business Mobile Banking  328 Business Mobile Banking

328 Business Mobile Banking

Manage your business safely at your finger tips

anchor

Service Features

Maker and Approver can perform the following functions on 328 Business Mobile Banking:

  • Deposit Interest Rate Enquiry
  • Foreign Exchange Rate Enquiry
  • Account Enquiry
  • Online Transaction Enquiry
  • Inward Transaction Enquiry (including Inward FPS transactions and Inward Remittance)
  • View Bank Message
  • Change Password
  • Transaction Approval (only for Approver)
  • Security Authentication (only for Approver)

Administrator can perform the following functions on 328 Business Mobile Banking:

  • Manage and Approve the Administrative Instruction (including users, transactions and functions group setting etc.)
  • View Activity Records
  • Check Bank Messages
  • Change Password

Fund Transfers

  • Making payment properly via simple fund transfer procedures
  • Remittance to other banks' accounts, locally and across the world via CHATS & Telegraphic Transfer+
  • Scheduled transfer helps cash flow planning

FPS Fund Transfers and Collection#

  • Register your company's FPS ID to receive fund via FPS for Free
  • 7 x 24 real-time and scheduled transfer of funds in HKD and RMB to bank account of other local participating banks via FPS
  • Scan payee's QR code to make payment
  • Receive funds via QR code generated in 328 Business Mobile Banking

Manage Scheduled FPS Fund Transfers

  • View and update scheduled FPS fund transfers via 328 Business Mobile Banking

Instant Email and SMS alert

  • Safeguard user account with instant notification of specified transaction status

+Local remittance involving cross-border fund movement and Telegraphic Transfer service are not offered to the 328 Business Account (Express).

#Free-of-charge for FPS inward transfer. For details on the charges of other services, please refer to the Bank Service Charges on the Bank's Website. In general, inward and/or outward transfers made via FPS will be processed immediately by our Bank. When and how counterparty banks process inward/outward transfers depends on the practice of the individual bank.

Security Authentication

Security Authentication includes Fingerprint Authentication, Face ID Authentication, Facial Recognition and Security Passcode Authentication. Approver can authorize instructions on 328 Business e-Banking / Mobile Banking conveniently with Security Authentication via your mobile device that has activated with Security Authentication instead of using a physical security token. The instructions can be approved with Security Authentication are as below:

  • Login to 328 Business Mobile Banking
  • Fund Transfer / Remittance to Third-party Accounts
  • FPS Services
  • Bill Payment to Merchants
  • Payroll
  • Autopay-Out
  • Fixed Deposit
  • MPF Contribution and Contribution File Upload Services
  • Business Card Repayment

SMS One-time Password (OTP)

328 Business Mobile Banking also supports the use of SMS OTP by Approver for authorization of the following instructions in Two-Factor Authentication:

  • Login to 328 Business Mobile Banking
  • Security Authentication service activation
  • Cheque Book Requested on 328 Business e-Banking
  • Transaction approval of instruction made on 328 Business e-Banking / Mobile banking

Transport Layer Security (TLS) Encryption

TLS encryption is employed to ensure confidentiality. TLS is an updated and more secure version of Secure Socket Layer (SSL). It is internationally recognized standards on information security. All data and information transmitted between you and our Bank through the Internet is encrypted by TLS encryption.

anchor

How to activate Security Authentication Service?

Please go to 328 Business Mobile Banking, access to "Security Authentication Settings" > select and turn on the switch for the designated Security Authentication method.

Activate Security Authentication Service by Two-factor Authentication such as using SMS One-Time Password (OTP) authentication.

Email and SMS notifications will be sent after successful activation of Security Authentication Service.

anchor

328 Business Mobile Banking User Guide

 
 
 
 
anchor

Act Now!

 

Please search the keyword "Dah Sing Bank" in Apple App Store or Google Play Store to download the 328 Business Mobile App

 

 

Enquiry Hotline 2828 8008

(Mon – Friday, 9:00a.m. to 5: 45p.m.)

Download
328 Business Mobile App

Or scan the below QR code

Subject to relevant terms and conditions. For details, please refer to the 328 Business e-Banking Service Agreement, 328 Business e-Banking Website User Agreement, Important Notice for Using 328 Business e-Banking Service, 328 Business Mobile Application User Agreement and Terms and Conditions for the Security Authentication Service of 328 Business Banking.


For Privacy Policy Statement, please click here.



Note:


The Security Authentication Service of 328 Business Mobile Banking no longer supports Fingerprint Authentication on Samsung Galaxy S10, Galaxy S10+, Galaxy Note 10 and Galaxy Note 10+.


Below are the list of supporting mobile devices and operating systems for the Security Authentication Service:

Security Authentication Mobile Devices Requirement
Fingerprint Authentication It requires mobile devices with fingerprint sensor, including:
  • Apple iPhone 5s or later models operating on iOS 10.0 or above (iPhone SE / 4s / 5 / 5c / 5s / 6 / 6 Plus / 6s / 6s Plus / 7 / 7 Plus / 8 / 8 Plus and iPad 2 / 3 / 4 / 5 / 6 / Mini / Mini 3 / Mini 4 / Mini 5 / Air / Air 2 / Pro)
  • Designated Android mobile devices operating on Android version 6.0 or above, including:
    • Google (Pixel / Pixel XL / Pixel 2 / Pixel 2XL / Pixel 3 / Pixel 3XL / Pixel 3a)
    • Huawei (P10 / P20 / P30 / P20 Pro / P30 Pro / Mate 10 / Mate 10 Pro / Mate 20 / Mate 20 Pro / Nova 3 / Nova 4 / Y9 Prime 2019)
    • LGE (G5 / G6 / G6+ / G7 / G7+ / G7 Fit / Q6 / Q Stylus+ / Stylus 3 / Q6 / K10 / K10 Power / K11+ / V20 / V30+ / V40 ThinQ)
    • Samsung (Galaxy C7 / C7 Pro / C9 / C9 Pro / Note 5 / Note 8 / Note 9 / S6 / S6 Edge / S6 Edge Plus / S7 / S7 Edge / S8 / S8 Active / S8 Plus / S9 / S9 Plus / S10e / Z Fold 2 / Fold 5G)
    • Sony (Xperia 10 / 10 Plus / L3 / X Dual / X Compact / X Performance / XA / XA Ultra / XA1 / XA1 Plus / XA1 Ultra / XA2 Plus / XA2 Ultra / XZ / XZ Dual / XZ1 / XZ1 Compact / XZ2 / XZ2 Premium / XZ3)
    • Xiaomi (POCOPHONE F1 / Mix 2S / Mix 3 / Redmi 7 / Redmi Note 7 / Redmi Note 8 / Redmi Note 8T / Redmi Note 8 Pro / Redmi Note 9 / Redmi 9 / Redmi Note 9 Pro / Redmi Note 9 Pro Max / Redmi Note 9S Pro / Redmi 9i / Redmi 9A / Redmi 9C / Mi A2 / Mi 8 / Mi 9 / Mi 9T)
Face ID Authentication It requires Apple mobile devices with Face ID capacity, operating on iOS 11.0 or above (iPhone X / XS / XS Max / XR / 12 Mini / 12 / 12 Pro / 12 Pro Max)
Facial Recognition It requires Android mobile devices with camera, operating on Android version 6.0 or above, including:
  • Google (Pixel / Pixel XL / Pixel 2 / Pixel 2XL / Pixel 3 / Pixel 3XL / Pixel 3a)
  • Huawei (P10 / P20 / P30 / P20 Pro / P30 Pro / Mate 10 / Mate 10 Pro / Mate 20 / Mate 20 Pro / Nova 3 / Nova 4 / Y9 Prime 2019)
  • LGE (G5 / G6 / G6+ / G7 / G7+ / G7 Fit / Q6 / Q Stylus+ / Stylus 3 / Q6 / K10 / K10 Power / K11+ / V20 / V30+ / V40 ThinQ)
  • Samsung (Galaxy C7 / C7 Pro / C9 / C9 Pro / Note 5 / Note 8 / Note 9 / S6 / S6 Edge / S6 Edge Plus / S7 / S7 Edge / S8 / S8 Active / S8 Plus / S9 / S9 Plus / S10 / S10e / S10 Plus / Fold 2 / Fold 5G)
  • Sony (Xperia 10 / 10 Plus / L3 / X Dual / X Compact / X Performance / XA / XA Ultra / XA1 / XA1 Plus / XA1 Ultra / XA2 Plus / XA2 Ultra / XZ / XZ Dual / XZ1 / XZ1 Compact / XZ2 / XZ2 Premium / XZ3)
  • Xiaomi (POCOPHONE F1 / Mix 2S / Mix 3 / Redmi 7 / Redmi Note 7 / Redmi Note 8 / Redmi Note 8T / Redmi Note 8 Pro / Redmi Note 9 / Redmi 9 / Redmi Note 9 Pro / Redmi Note 9 Pro Max / Redmi Note 9S Pro / Redmi 9i / Redmi 9A / Redmi 9C / Mi A2 / Mi 8 / Mi 9 / Mi 9T)
Security Passcode Authentication It requires mobile devices, including:
  • Apple iPhone 5s or later models operating on iOS 10.0 or above (iPhone SE / 4s / 5 / 5c / 5s / 6 / 6 Plus / 6s / 6s Plus / 7 / 7 Plus / 8 / 8 Plus / X / XS / XS Max / XR / 12 Mini / 12 / 12 Pro / 12 Pro Max / and iPad 2 / 3 / 4 / 5 / 6 / Mini / Mini 3 / Mini 4 / Mini 5 / Air / Air 2 / Pro)
  • Designated Android mobile devices operating on Android version 6.0 or above, including:
    • Asus (FonePad 7 / FonePad ME371MG / Memo Pad 8 ME180A / Memo Pad 8 ME181C / PadFoneS / ZenPad S 8 / ZenFone Live / ZenFone Selfie / ZenFone Zoom / ZenFone Go / ZenFone Go 2 / ZenFone Max / ZenFone Max Plus / ZenFone 2 / ZenFone 2 Laser / ZenFone 3 / ZenFone 3 Max / ZenFone 3 Zoom / ZenFone 3 Deluxe / ZenFone 4 / ZenFone 4 Pro / ZenFone 5 / ZenFone 5 Lite / ZenFone 5Z / ZenFone 6 / ASUS X005 / ASUS X00TDE)
    • Google (Pixel / Pixel XL / Pixel 2 / Pixel 2XL / Pixel 3 / Pixel 3XL / Pixel 3a / Nexus 4 / Nexus 5 / Nexus 5X / Nexus 6 / Nexus 6P / Nexus 7)
    • HTC (HTC 10 / HTC 2PZF1 / HTC One / HTC One A9 / HTC One E8 / HTC One E9 Dual SIM / HTC One E9 Plus Dual SIM / HTC One M8 / HTC One M9 / HTC One M9 Plus / HTC One M9ew / HTC One Max / HTC One ME Dual SIM / HTC One X9 Dual SIM / HTC Butterfly 3 / HTC Butterfly s / HTC Desire 10 Pro / HTC Desire 12+ / HTC Desire 530 / HTC Desire 620 / HTC Desire 728 Dual SIM / HTC Desire 816 / HTC Desire 816 Dual SIM / HTC Desire 820 Dual SIM / HTC Desire 820s Dual SIM / HTC Desire 826 Dual SIM / HTC Desire EYE / HTC U Play / HTC U Ultra / HTC U11 / HTC U11 EYEs / HTC U11 Plus / HTC U12+ / HTC U12 Life)
    • Huawei (P10 / P20 / P30 / P20 Pro / P30 Pro / Mate 10 / Mate 10 Pro / Mate 20 / Mate 20 Pro / Nova 3 / Nova 4 / Y9 Prime 2019 / P10 Lite / P10 Plus / P20 Lite / P8 Lite / P9 / P9 Plus / P9 VIE-L29 / Mate S / Mate 9 / Mate 9 Pro / Mate 10 Lite / Mate 10 Pro / Mate 10 RS / Mate 20X / Mate RS Porsche Design / Nova 2s / Nova 2 Plus / Nova 3i / Nova 4e / Nova Lite / Y3 2017 / Y5 2017 / Y6 Prime / Y7 / Y7 Prime / Y7 Prime 2018 / Y9 / Y9 (2018) and designated models of Ascend / Enjoy / Honor / MediaPad series)
    • Lenovo (Phab / A3300-GV / A3600 / A536 / A5600 / A6000 / A6600 / A690e / A7000 / A7020 / A7700 / A806 / A936 / K10 / K50 / K51 / K52 / K520 / K8 / K8 Note / P1 / P2 / S1 / S920 / S930 / TAB 2 / TAB 3 / TAB 4 / VIBE K5 / X3 / Yoga A12 / Yoga TAB 2 / Yoga TAB 3 / TB2-X30F / L38011 / L38012 / L38041 / L78011)
    • LGE (G5 / G6 / G6+ / G7 / G7+ / G7 Fit / Q6 / Q Stylus+ / Stylus 3 / Q6 / K10 / K10 Power / K11+ / V20 / V30+ / V40 ThinQ / G2 / G2 Mini LTE / G3 / G3 Dual-LTE / G3 S / G3 Stylus / G3 Gat 6 / G4 / G4 Beat / G4 Stylus LTE / G4c / G7 ThinQ / G Pro 2 / G Pad 7.0 / G Flex / V10 / V30 / V40 / Aka H788N / K10 / K10 (2017) / L 90 Dual / L Bello / LM-Q710.FGN / Optimus G / Optimus G Pro / Optimus L5 II / Q6 Alpha / Spirit 4G LTE / Stylo 2 / Stylus 2 / Stylus 2 Plus / X Cam / X Power / X Power 2 / X Screen / Nexus 5)
    • Samsung (Galaxy C7 / C7 Pro / C9 / C9 Pro / Note 5 / Note 8 / Note 9 / S6 / S6 Edge / S6 Edge Plus / S7 / S7 Edge / S8 / S8 Active / S8 Plus / S9 / S9 Plus / S10 / S10e / S10 Plus / Z Fold 2 / Z Fold 5G / Nexus / W2018 / K Zoom and designated models of Tab / Ace / Core / Express / Grand / J / Mega / S / Note series)
    • Sony (Xperia 10 / 10 Plus / L3 / X Dual / X Compact / X Performance / XA / XA Ultra / XA1 / XA1 Plus / XA1 Ultra / XA2 Plus / XA2 Ultra / XZ / XZ Dual / XZ1 / XZ1 Compact / XZ2 / XZ2 Premium / XZ3 / 1 / XA2 / XA2 Compact / XZ Premium / XZs)
    • Xiaomi (POCOPHONE F1 / Mix 2S / Mix 3 / Mi A2 / Mi 8 / Mi 9 / Mi 9T / Redmi 5 / Redmi 5A / Redmi Plus / Redmi 6 / Redmi 6A / Redmi 7 / Redmi Note 7 / Redmi Note 8 / Redmi Note 8T / Redmi Note 8 Pro / Redmi Note 9 / Redmi 9 / Redmi Note 9 Pro / Redmi Note 9 Pro Max / Redmi Note 9S Pro / Redmi 9i / Redmi 9A / Redmi 9C /)