328 Business e-Banking328 Business e-Banking

328 Business e-Banking

One-stop online banking services that help to manage business safety.


Service Features

  • Account and Transaction Enquiry
  • Inward Remittance Enquiry
  • Place, Renew and Amend Fixed Deposit Instructions
  • Order Cheque Book
  • 328 Business Banking Relationship Status Enquiry

Fund Transfer

  • Simple fund transfer flow to guide user for making payment properly
  • Transfer fund in batch with fee waiver^ by using Autopay-Out
  • Remittance to other banks' accounts, locally and across the world through CHATS & Telegraphic Transfer+
  • Schedule transfer helps cash flow planning

FPS Fund Transfers, Collection and Electronic Direct Debit Authorization (eDDA)#

  • Register the company's FPS ID for receiving fund via FPS for Free
  • 7 x 24 real-time and scheduled transfer of funds in HKD or RMB to bank account of other local participating banks via FPS
  • Receive funds via QR code generated via 328 Business e-Banking
  • Register eDDA instructions to pay or receive funds on a specific date
  • Receive funds from more than one payer in one go via FPS Collection

Bill Payment Services

  • Pay to an expanding list of merchants including utilities, government, and even charities, over 800 merchants
  • Avoid penalty fees on late payments by scheduling the transaction date for up to 6 months
  • Set up instant, scheduled or monthly payment instruction

One-Stop Payroll & MPF* Process

  • Arrange salary & MPF payment with ease
  • Save time to handle large amount of cash or cheques by scheduling salary payment online
  • Option for designating company specialist for preparing payroll and MPF transaction
  • Enjoy a fee waiver on payroll transactions^

Instant Email and SMS alert

  • Safeguard user account by instant notification of selected transaction status

^Such fee waiver is only applicable to the credit accounts of Autopay-out or the employees' payroll accounts maintained with Dah Sing Bank. For the credit accounts or payroll accounts maintained with other banks, the Bank will charge HK$1.5 for each transaction, the minimum charge for each payroll or Autopay-out file uploaded is HK$50.

+Local remittance involving cross-border fund movement and Telegraphic Transfer service are not offered to the 328 Business Account (Express).

*This service is for BCT (MPF) Pro Choice and BCT (MPF) Industry Choice of BCT Financial Limited only.

#Free-of-charge for FPS inward transfer. For the charge of using other services, please refer to the Bank Service Charges on the Bank's Website. In general, inward and/or outward transfers made via FPS will be processed immediately by our Bank. When and how the counterparty banks process the inward/outward transfers depend on the practice of the individual bank.

  • Direct settlement and transaction enquiry
  • Retrieve and download your e-Statements within 13 months at anytime and anywhere

Self-service Administration

  • Managing 328 Business e-banking on user, accounts and functions access right with ease

Enhanced Security

  • Transport Layer Security (TLS) Encryption
    TLS encryption is employed to ensure confidentiality. TLS is an updated and more secure version of Secure Socket Layer (SSL). It is internationally recognized standards on information security. All data and information transmitted between you and our Bank through the Internet is encrypted by TLS encryption

  • Login with unique Company Group ID and User ID

  • Support the use of SMS One-time Password (OTP) in Two-factor Authentication for login and authorization:
    • Login
    • Cheque Book Request1
    • Transaction approval (including: Fund Transfer / Remittance to third-party accounts, FPS Services, Bill Payment to merchants, Payroll, Autopay-Out, creation and amendment of Fixed Deposit, Business Card Repayment, MPF Contribution Payment and Contribution File Upload Services)1. Up to 10 transactions records with same transaction type can be approved in one go each time3.
    • Change of Administration settings2

  1. Only applicable to Approver.
  2. Only applicable to Administrator.
  3. Except those related to FPS Services.

328 Business Account

  • Business account offering full range of banking services.

328 Business Account (Express)

  • Business account for startups and SMEs
  • Offering a simplified and fast account opening experience and basic banking services including:
    • e-Banking and Mobile Banking
    • Account services
    • Account balances enquiry
    • FPS Fund Transfers (available in both e-Banking and Mobile Banking)
    • Bill Payment
    • Payroll
    • Local Remittance#

#Local remittance involving cross-border fund movement and Telegraphic Transfer service are not offered.


328 Business e-Banking User Guide


Act Now!

Apply new account at branch

Enquiry Hotline 2828 8008

(Mon – Friday, 9:00a.m. to 5: 45p.m.)

Subject to relevant terms and conditions. For details, please view 328 Business e-Banking Service Agreement, 328 Business e-Banking Website User Agreement and Important Notice for Using 328 Business e-Banking Service.

For the existing 328 Business e-Banking customer to download the 328 Business e-Banking Maintenance Form, please click here.

You can complete the Maintenance Form, sign in accordance with the signature requirements and submit the form to any of our branches. If you download and print the Maintenance Form from our website, please sign on the bottom right corner of each page (the same authorized signature used in Section 9a) before submitting it to the Bank. The form will be processed within 3 business days after receipt of valid Maintenance Form.

* Click here to view a sample of the completed 328 Business e-Banking Maintenance Form