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Important Notice

Given current Covid-19 developments, local pandemic prevention measures as well as substantial reduction in flight frequencies or flight cancellations to certain destinations by airlines have resulted in announcement by Hongkong Post that local and overseas mail services may be delayed for a prolonged period or suspended. For latest details and updates of special postal service arrangements, please visit https://www.hongkongpost.hk/en/about_us/whats_new/index.html.


Accordingly, the Bank's correspondences (including but not limited to transaction advices and account statements, cheque books, returned cheque, newly issued or renewed credit card/ATM card, etc) sent to customers with local or overseas mailing addresses may encounter delays or may not be delivered. In addition, foreign currency cheque collection and foreign currency cheque deposit presented to our bank for clearing may encounter delays or may not be delivered.



Customers may consider the following channels to check their aforementioned correspondences, or to make related enquiries:

Personal Banking, Private Banking,
and Credit Card Services
Commercial Banking and
328 Business Banking Services
Securities and Investment Services
  • Log in to Dah Sing e-Banking at www.dahsing.com
  • Log in to Dah Sing Mobile Banking
  • Contact Dah Sing Customer Service Hotlines:
    • Personal Banking: 2828 8168
    • Credit Card Service: 2828 8168
    • VIP Banking: 2828 8128
  • Contact your Private Banking Relationship Manager
  • Log in to DS-Direct / 328 Business e-Banking at www.dahsing.com
  • Log in to DS-Direct Mobile / 328 Business Mobile Banking
  • Contact Dah Sing Customer Service Hotlines:
    • Commercial Banking: 2507 8122
    • 328 Business Banking: 2828 8008
  • Log in to Dah Sing e-Banking at www.dahsing.com
  • Log in to Dah Sing Mobile Banking
  • Contact Dah Sing Customer Service Hotlines:
    • Securities Service: 2828 7028
    • Investment Service: 2828 8001


Dah Sing Bank, Limited

July 2020