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It has come to our attention that fraudsters pretending to be staff of Dah Sing Bank, Limited ("DSB" or "the Bank") have recently contacted customers by phone or instant messaging apps (e.g. WhatsApp) seeking personal information and making deposits into third party's accounts to apply for DSB's products and services (e.g. personal loan, mortgage loan, investment, etc.).
We hereby confirm and advise that these unauthorised and fraudulent promotional activities have no connection with DSB and its subsidiaries. Customers are reminded not to make any payment to third party account(s) in response to these doubtful promotional activities.
Customers and the public are reminded not to disclose any sensitive personal information to any suspicious calls and / or request for payments without verification of the caller's or message sender's identity. Should customers or the public have any doubt regarding the identity of the caller or message sender claiming to be from the Bank, please obtain the caller's or message sender's name, staff number, department / branch name, contact phone number, etc., and immediately contact DSB at 2828 8000 during office hours: Mon–Fri 9:00am - 10:00pm; Sat 9:00am - 5:30pm. For non-office hours, please call 2828 8159 for verification.
If you have fallen a prey to scam, please immediately report to any local Police Station or reach Anti-Deception Coordination Centre by dialing the 24-hour "Anti-Scam Helpline 18222".